BT announce that they will invest £6 billion into expanding the fibre broadband service over the next 3 years whilst making a profit of £3 billion per year.
They plan to increase the price of line rental June 2016 and suggest that this will help provide same or next day engineer service for loss of service. When was the last time your phone stopped working and just how much have you paid out in line rental over the years?
Ofcom at long last suggest that they will be looking into BT’s affairs having turned a blind eye for decades.
Don’t be held to ransom by BT or your ISP. Refuse to pay any call out fee regardless to where the fault may lie. You pay line rental and BT have to support the service from the demarcation point within your property back to the Exchange.